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Session Description

The Documentation Essentials presentation provides valuable information on documentation in healthcare. The importance of documentation and its function and benefits are reinforced in the presentation. Practical lessons are shared to illustrate the importance, including those learned from the defense of malpractice claims and common documentation errors encountered. Best practices on how to avoid documentation issues are presented. Additionally, tips are provided on setting goals to help strengthen documentation efforts.

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Meet the Presenter

Shannon McCormick, MHA, BSN, RN, CPHRM

Senior Patient Safety and Risk Consultant

Shannon has more than 20 years of experience in patient safety and risk management. Her background includes clinical experience in labor and delivery as well as outpatient women’s services. For the last 12 years, her focus has been quality, risk management, and patient safety.