Risk Management Essentials: The Impact of Documentation

Informed consent to medical treatment is fundamental in both ethics and law. Patients have the right to receive information and ask questions about recommended treatments so that they can make well-considered decisions about care. Successful communication in the patient-physician relationship fosters trust and supports shared decision making.

The objectives of this presentation are to:

  1. Reinforce understanding of documentation function and benefits, recognize common documentation errors
  2. Identify lessons learned from the defense of claims
  3. Identify best practices to avoid documentation issues.